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I may be a learned scholar, a successful businessman, or a good father and husband, but until I am all three, I have not succeeded. Wilson Ng

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There is always a better way to announce bad news.

January 22nd, 2006 by Administrator

/* This is an anecdote I liked to illustrate that it makes a difference how you communicate bad news */

A large two engine train was crossing America. After they had gone some distance one of the engines broke down. “No problem,” the engineer thought, and carried on at half-power.

Further on down the line, the other engine broke down, and the train came to a standstill. The engineer decided he should inform the passengers about why the train had stopped, and made the following announcement:

“Ladies and gentlemen, I have some good news and some bad news. The bad news is that both engines have failed, and we will be stuck here for some time. The good news is that this is a train and not a plane.”

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Posted in Humor and Jokes |

5 Responses

  1. Devin Reams | Good and Bad News | devinreams.com Says:

    [...] Quotes « Honda Choir Published 0 minutes ago –> ยป Wilson Ng shares a funny joke. Read it before you read the rest of this or I’ll spoil it… yes, I’ll wait… Anyway, the unfunny part about thie joke is I was actually a plane when I heard this announcement. One of our engines failed right after take off, the second while we were out over the Pacific. Since we were flying from New Zealand to Los Angeles and it had only been an hour or so, heading back seemed prudent. Unfortunately for the pilot there was no good way to tell anyone the news. The pilots later let us know that one of the wheels had blown out as well. Later, having put two and two together, it was evident that a tire blew during takeoff and debris flew into the engine. We didn’t hear about that wheel part until much later. In any case, landing in the ‘brace’ position was fun… quietest landing ever. [...]

  2. Josep Brochin Says:

    There is an old saying that poop doesn’t smell any better as it gets older. I have always felt that this is the way to handle bad news. Don’t sugar coat it and don’t make bad news the end of the world.

    Of course reality is that poop does stop smelling after time passes and bad news can be the end of the world when……it really is the end of the world.

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