According to a report by the AMI Partner the US medium
businesses (MBs, 100-999 employees) will spend over $1 billion this
year on customer relationship management (CRM) solutions, as
they increasingly recognize the need to improve and extend their CRM
capabilities. The US medium business market is still under-penetrated
in terms of CRM adoption, with just 35% of these businesses currently
using CRM solutions. However, MB spending on CRM is set to grow at a 9%
CAGR over the next five years.  More ….

The Chinese economy runs the risk of overheating in early 2007,
state media said Monday, as two foreign banks raised their growth
forecasts for next year.

A current modest slowdown in investment spending could soon be
followed by a rebound, the China Securities Journal reported, citing Yi
Xianrong, an economist with the Chinese Academy of Social Sciences. More …

China intends to require its millions of Internet bloggers to emerge
from the shadows and register under their real names in a move that is
raising privacy concerns, state press reported Monday.

Under the system, bloggers would be allowed to continue using their
online pseudonyms, but must register with authorities under their real
names, the Xinhua news agency said.

The real name requirement is an “unavoidable choice” if China wants
to properly develop its blogging community, Xinhua quoted the head of
the Internet Society of China, Huang Chengqing, as saying.

China has more than 17 million bloggers among its huge and
fast-growing market of 123 million Internet users, according to
previous reports.

More … 

Small Business Owners make up the bulk of the companies worldwide ( in most countries, can be over 98% of total number of firms).  If you are a small business owner, or are employed by one, it helps to understand what they expect to see in most employees.

66% of the owners polled by the National Federal of Independent
Business, say good work habits and attitudes top the list of what’s
required, followed by the ability to follow directions, at 63%.

Higher
on the list of requirements were more general skills, such as the
ability to read and write directions and explanations, a demand of 55%
of the owners; English language proficiency, 52%; work experience, 51%;
and appropriate dress for the workplace, 49%.  More …

There seems to be really a good wave in recognizing how to eradicate poverty through granting microfinance loans to the poor.  Of course, one of the most encouraging development is the winning of the Nobel Peace Prize for the founder of Grameen Bank, which revolutionized microfinancing, and what it can do.

Now, BusinessWeek reports famous entrepreneurs like Bill Gates ( founder-Microsoft), Pierre Omidyar ( founder -E-bay), Vinod Khosla ( founder- Sun) and other big businesses is recognizing the power of microfinance, and many of them have given grants to encourage such.

I get to talk before audiences a lot, and of course, since before you talk, you also have to listen to other speakers a lot, and it has always been a learning experience for me.

The other day, I heard Robert Kuan spoke.  He is a successful businessman, having founded Chow King, a 155 branch leading Chinese fast food chain in the country. IN his delivery, he talked about telling stories to inspire his workers.

He had a difficult childhood, having once had a father who was drunk everyday, and being part of a family business where relatives fought over to manage.  All this he overcome, and telling some of the challenges he met I saw engendered a lot of response from the audience.  His speech is by far one of the best I heard, simply because while business consultants spew generalizations and theories based on what they read, his was home spun true stories that are easy to remember and identify.   Moreover, because it was told from the heart, it sounded genuine — eloquence after all is when you are credible because your actions and words are one.  But I was struck by his choice of words, which was to inspire.

I also talk a lot to my staff, and hoping to ‘motivate’ them.  But then the distinctions started to dawn on me, especially with the quote also by Colin Powell.

“Good leaders inspire, not motivate,” he said. “The best leaders can inspire (workers), so they can do things through self-motivation.” Leadership involves developing a vision and conveying that purpose throughout the company, down to the last person in an organization.

So the distinction needs to be clear. You cannot motivate a person because motivating a person will need constant push at the back, and you don’t have time to do that.  YOu probably cannot waste time trying to cajole a person who is never hungry to eat his meals everyday.  What you probably should do is to get people who can do things through self-motivation, and fuel that self-motivation by inspiring him.  What do you think?

Have you ever had a client who was sincerely
interested in your solution to her problem–and needed your proposal by
a certain date?

You jumped
through hoops and presented a very competitive offer. She seemed
pleased with your proposal, assuring you she’d take it to committee and
get back to you in about a week. A week came and went with no response,
so you diligently tried to reach her by e-mail, voicemail, and letters.
You even convinced her assistant to try and help out. But still, no
direct response from your client.

How do you get her to spring into action?  More …

Newly arrived US Ambassador to the Philippines, HE Kristie Kenney  was the inspirational speaker during the 32nd Philippine Business Conference, the PHilippines largest meeting of businessmen, and she talked about enhancing relationships, particularly business between the two countries.  She was frank, forthright, and inspirational.  Unlike most diplomats I know, who usually read from a prepared text, she delivered the speech with just a small piece of paper, and spoke throughout without glancing at the notes.  She made a great speech, and the focus was of course, using US resources to help build up the entrepreneurship and the businesses in the country, which has been the recognized focus for development.