Firing your Customer
October 20th, 2007 by 
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Loading ...A few weeks back, I wrote whether you should consider getting rid of customers as a road to profitability.
BusinessWeek has a similar article that believes that sometimes some customers might just be better to let go.
When, Why, and How to Fire That Customer
Yes, breaking up may be hard to do, but when a client is costing you money or making you crazy, it can be a smart move. Severing unprofitable or exhausting relationships can, after the initial fallout, boost your company’s revenues. Brede cut the cord with about a dozen of her 650 clients between late 2005 and early 2006, freeing her to devote more time to bringing in new business. Profits rose 25% last year, compared with about 9.5% in each of the past few years.
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