In Japan, I cannot help but notice how many people are so polite, helpful, and most of all, they decline your tip. That makes you feel good in the sense that you get the feeling that the smile, and the courtesy was so genuine, and not eying some short end returns , like a gratuity.
IN the United States, people are polite, until you don’t give them not only their tip, but their expected amount, and they give you a glare.
Human relationships used to mean that since we live together, and/or cross paths, then we have the obligation to be courteous and civil to each other. That helps builds a society that has meaning, and satisfying.
Excellent service used to mean that since I am patronizing my business, I deserve to get some attention, and courtesy. If i am happy because you went out of your way, and did more than the usual, then I may give you a small appreciation.
However, tips nowadays seems to be obligatory, and that being said, it does seem that more obligations is now put into the customer rather than the person serving.
I still think Americans are becoming too materialistic and too short term minded.
IN Japan, most everything is expensive, but then everybody pays the same high price, and gets the same personal attentive service….
We always need to hit our short term goal, but we should not forget always the long term objective… What was the purpose of the tip in the first place, and when you see that it has become a tool for service companies to underpay their people, and therefore the people have to be forced to do whatever tactics to strongarm their customers to get their extra tip which the employer has had to give in the first place, then it becomes a hideous tool.